Hermes Arzneimittel Holding, a European pharmaceutical company with over 100 years of expertise, faced critical OT cybersecurity challenges. As a leader in non-prescription medicines and dietary supplements, their operations rely on highly regulated logistics and manufacturing processes. Ensuring compliance, operational continuity, and safeguarding public health were their top priorities. Armis Centrix™ for OT/IoT Security (On-prem) was deployed to resolve their primary challenges: incomplete OT asset visibility and a lack of insights, prioritization and remediation plan, which had left security gaps unaddressed and operational threats heightened. By prioritizing critical risks and delivering practical guidance, Armis Centrix™ provided a proactive approach to managing this sensitive OT environment, and directly improved operational efficiency and resilience.

The Challenge

Hermes Arzneimittel Holding faced several related issues:

1. Manual, fragmented processes: Asset management relied on quickly
   outdated spreadsheets and manual processes, prone to data loss and
   errors, making the OT environment difficult to secure and operate.
2. Lack of OT visibility: Blind spots left vulnerabilities unidentified and
   unmitigated, exposing the organization to compliance gaps and
   operational risk.
3. No prioritization framework: The absence of full visibility and operational
   context made it difficult to address high- impact issues efficiently.
4. Resource limitations: Limited on-site OT security personnel and reliance on
   remote IT expertise slowed mitigation efforts.

A prior IT-focused solution deployment failed to deliver deep, meaningful
assets, attributes and context, emphasizing the need for an OT-specific
approach.

The Solution

Armis Centrix™ for OT/IoT Security (On-prem) addressed these challenges by providing full asset visibility and streamlined IT and OT workflows, while setting a robust foundation for future security program expansion.

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