Reference Manager

Remote US - East Region

Description

Armis is the leading unified asset visibility and security platform designed to address the new threat landscape that connected devices create. Fortune 1000 companies trust our real-time and continuous protection to see with full context all managed, unmanaged, and IoT devices, including medical devices (IoMT), operational technology (OT), and industrial control systems (ICS). Armis provides passive and unparalleled cybersecurity asset management, risk management, and automated enforcement. Armis is a privately held company and headquartered in Palo Alto, California.

We are seeking a highly collaborative, productive & efficient reference manager for our customer advocacy team. You will own the reference matching process for our go to market (GTM) / sales colleagues and how we work with these customers across our advocacy portal and programs.

You will be adept at running a reference management portal, working with sales and will understand why reference matching is key to a modern GTM function. You will own securing Gartner peer reviews in addition to other advocacy and testimonial portals. This is a very hands-on role and is not for a strategist.

Who will I report to and work with?

Reporting directly to the Director of Advocacy (California), you will be actively managing the process of matching customer references with prospect request for key RFP proposals. You will be helping the advocacy team to develop sales wins, case studies and to maintain our database of referenceable customers. You will work across our sales, CSM and marketing functions. You will help to orchestrate and operate our reference management portal and to deploy related communications.

What are we looking for?

To succeed in role, you will need the ability to work with a range of internal and external teams such as our customer success, marketing & sales teams. You will undertake out-reach to customers to secure peer reviews, testimonials, and quotes. Experience in cybersecurity, technology and/or B2B SaaS is key.

Our ideal candidate is both a “doer” and a leader. They have worked with a range of firms. They like to make things happen. They are very collaborative & affable. They can develop clear plans and can execute against them. They like to network, like to get things done, like to succeed and meet goals. This is a very hands-on role.

What Will I Be Doing?:

-       Owning our reference management process and portal

-       Engaging with our customer success, sales, and marketing teams to get stuff done, rolling up your sleeves

-       Developing new ways of working and streamlining workflows

-       Creating customer / sales newsletters and run related reference management campaigns

-       Nurturing and encouraging customers to leave great peer reviews and feedback

-       Managing our reference management database and to assess all new advocacy contract terms

About Armis

Armis is the leading unified asset visibility and security platform designed to address the new threat landscape that connected devices create. Fortune 1000 companies trust our real-time and continuous protection to see with full context all managed, unmanaged, and IoT devices, including medical devices (IoMT), operational technology (OT), and industrial control systems (ICS). Armis provides passive and unparalleled cybersecurity asset management, risk management, and automated enforcement. Armis is a privately held company and headquartered in Palo Alto, California.

Requirements

You:

The following are not exhaustive, we are flexible for the right person, past-experience is key however:

-       5 years’ experience working in reference management or a related role

-       You have already worked with organizations in cyber security, B2B technology or SaaS

-       Excellent communicator, you are clear, concise and affable

-       People respect you and like you. You are charming

-       Skilled at working with multiple internal and external parties

-       You have strong emotional intelligence.  You prefer collaboration over confrontation

-       You are naturally an organized person

-       Comfortable in a fast-paced working environment where agility and pivoting are a part of the journey

-       Self-driven, positive, and collaborative individual. You enjoy collaborating and going it alone when needed

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