Location: This is a remote positions and we are considering candidates from any major hub in the PST or MST time zone
Armis is making a major dent in the cybersecurity market. Joining the Armis family means working with dedicated individuals on a mission to enable large organizations to benefit from the latest connected devices without fear of compromise from a cyber attack. Armis is the leading agentless device security platform purpose-built to protect the world of unmanaged and IoT devices - providing passive, real-time, and continuous asset inventory, risk management, and detection & response to prevent cyber attacks from disrupting and compromising a business.
Armis has grown by 50% YoY and we want to be the best IoT Security SaaS firm in the World. We currently have a valuation of $2 Billion and plan to go Public with the view of being the leader in IoT Security and Visibility. With our record breaking year in revenue and growth, we are on track to do this. At Armis, we promote a diverse, global and entrepreneurial culture which we are proud of.
Director, Customer Success West
The Customer Success Management team is key in ensuring the success of Armis customers globally. We pride ourselves as we help our customers fully leverage the power of Armis platform to address their security needs while driving operational success. We are looking for a strong and motivated leader to run the US West CSM team focused on ensuring that Armis customers achieve their strategic objectives and maximum value from their investment in Armis. The CSM Team serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Solution Architects, Training and Enablement and others.
The ideal candidate is a seasoned leader with a proven track record of leading Customer Success & Services/Support teams in a fast-pace and growth startup / enterprise software company, preferably in the security space.
The candidate should have the ability to translate complex technical issues into tangible solutions. The individual enjoys working hard, is dedicated to exceeding expectations and driving a similar mindset across the team, is highly technically skilled and has excellent collaboration skills, and is able to learn new technologies quickly.
Success in this role requires:
What we offer:
We oﬀer comprehensive health benefits, flexible time off, an inclusive and balanced workplace, and an environment where you can grow, be an impact player, and thrive!
We value diversity and freethinkers and are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization to work in the United States.
Armis is the leading agentless, enterprise-class device security platform, designed to protect organizations from cyberthreats created by the onslaught of unmanaged and IoT devices. Fortune 1000 companies trust our real-time and continuous protection to see and control all managed, unmanaged, un-agentable and IoT devices – from traditional devices like laptops and smartphones to new smart devices like smart TVs, webcams, printers, HVAC systems, industrial control systems and PLCs, medical devices and more. Armis provides passive and unparalleled asset inventory, risk management, and detection & response. Armis has the world’s largest Device Knowledgebase, tracking over 280M devices, tracking device behavior, connections, and history. Armis is a privately held company and headquartered in Palo Alto, California.